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" Emotional Intelligence (EI) is key to both personal and professional fulfilment. It is the ability to recognise, understand and express one’s emotions, allowing us to become leaders in all aspects of our lives."

Karen Richards, Founder

The Importance of EI

Emotional Intelligence (EI) is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.

Emotional Intelligence is proven to be a key indicator of human performance and development. People higher in EI communicate effectively, form strong relationships, and create powerful coping strategies. EI can be measured – it is more accessible and less controversially than IQ – and unlike IQ, it can be substantially strengthened and developed over an individual's lifetime.

The EQ-i 2.0 Model

Measurements & features

  • The Emotional Quotient Inventory is one of the first scientifically validated and one of the most widely used Emotional Intelligence instruments in the world. 

  • A total EI score with 5 composite scores measuring 5 distinct aspects of emotional and social functioning.

  • 15 Subscales that hone in on EI skills critical to workplace and leadership success.

  • A well-being Indicator that measures an individual’s level of happiness; resulting in additional development opportunities.

  • The EQ-i 2.0 measures the interaction between a person and the environment they operate in. Assessing and evaluating emotional intelligence can
    help establish the need for targeted development programs and measures. This, in turn, can lead to dramatic increases in the person’s performance, interaction with others, and leadership potential.

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The business case for EI

For over 20 years, coaches and organisations have trusted the science that underpins the EQ-i 2.0 to help improve human performance. Being the first scientifically validated measure of emotional intelligence, coupled with research from premier organisations, means the EQ-i 2.0 can be relied on to add robustness and accuracy to learning and development initiatives.

Emotional Intelligence (EI) has become a prolific topic within corporate leadership development – how it shapes organisational culture and ultimately impacts an organisation’s financial performance.

Our EQ-I Report Suite

From leadership to team reports and 360s, the extensive reporting suite enables us to use EI throughout our work including 

  • Leadership Development & Coaching

  • Team Development

  • Talent Development

  • Organisational Development

  • Executive Selection

  • Career & Role Transition.


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